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Managing Operational Risk: 20 Firmwide Best Practice Strategiess, by Douglas G. Hoffman
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Published in association with the Global Association of Risk Professionals
As e-commerce and globalization continue to expand, so does the level of operational risk, increasing the need for guidance on how to measure and manage it. This is the definitive guide to managing operational risk in financial institutions. Written in a concise, no-nonsense style, and containing numerous real-life case studies, it covers all the bases from the basics of what operational risk is to how to design and implement sophisticated operational risk management systems. Readers will appreciate the up-to-the-minute coverage of the latest techniques and practices to manage operational risk. They will learn how to enhance their positions in the face of anticipated new regulatory standards and capital requirements.
Douglas G. Hoffman (Fairfield, CT) is an independent consultant in operational risk management. His firm, Operational Risk Advisors, provides executive training and assists financial institutions and corporate clients worldwide in operational risk analysis and mitigation.
- Sales Rank: #2282734 in Books
- Published on: 2002-01-11
- Original language: English
- Number of items: 1
- Dimensions: 9.51" h x 1.85" w x 6.36" l, 2.17 pounds
- Binding: Hardcover
- 540 pages
From the Inside Flap
For today's financial institutions, Managing Operational Risk has the essential business tools to design optimal risk management programs and put your company well ahead of the curve in the face of anticipated new regulatory standards and capital requirements. This definitive book by an international expert covers every aspect of managing operational risk, including operational risk definitions, data collection, risk assessment, modeling, insurance, and risk finance, as well as a comprehensive introduction to information technology.
The complete evolution of operational risk management is covered here, including guidelines for setting objectives consistent with a corporate vision, educating management and staff on how to deal with operational risks, coordinating operational risk management functions, outlining various approaches to risk assessment and measurement, and examining techniques for responding to operational risk. This book supplements its descriptions by presenting varied approaches to each of the 20 featured strategies along with alternative tools and tactics for program development, so you can decide which management systems are best for your company. The author goes well beyond the usual downside-only perspective on operational risk management to explore the upside benefits of an effective enterprise-wide program. Each chapter is generously supplemented with cases that illustrate proven techniques, and cautions against techniques that have not been successful. In addition, financial considerations are addressed, including developing economic capital and regulatory models, insurance and risk finance, as well as risk-adjusted performance measures.
With a concluding synopsis of chapter highlights and lessons learned for easy skimming and quick reference, this is an essential resource for operational risk managers as well as CEOs and CFOs at investment and commercial banks, brokerages, insurance companies, mutual fund companies, and their e-business affiliates and subsidiaries.
From the Back Cover
Details of the 20 best management strategies for operational risk
"Finally, we have a comprehensive, practical tool for operational risk. This book covers all critical aspects of operational risk, from simply how to get started to the complex modeling of the risk. The case studies are especially useful."
-Mark Balfan
Senior Vice President and Group Head, Corporate Risk Management
Bank of Tokyo Mitsubishi
"Doug Hoffman was in the business of managing operational risk before most and it shows. His book is both comprehensive and to the point-a tough combination to achieve."
-Simon Wills
Director, British Bankers' Association
"Operational risk has become a central issue in the management of enterprise risk and for capital adequacy standards for financial institutions. Doug Hoffman is among the very few pioneers in developing an understanding of operational risk, the discipline of operational risk management, and related capital attribution standards for economic and regulatory capital. This book will become a reference work for the financial services industry and financial regulators."
-George J. Vojta
Director, Financial Services Forum
"In a quickly evolving area, this book provides a balanced and thorough discussion of the variety of approaches a bank can use to establish a risk management and measurement system for operational risk. The book presents a solid conceptual analysis of the issues to consider, paired with practical guidance."
-Barbara Matthews
Banking Advisor and Regulatory Counsel, The Institute of International Finance, Inc.
Managing Operational Risk is the answer for executives and operational risk managers of financial firms who want to establish the best policies for bridling operational risk at a firmwide and enterprise-wide level. The techniques and practices presented here include:
* Dynamic risk monitoring and reporting-implement a continuum of data and risk tools for effective identification, assessment, mitigation, and finance
* Risk assessment, modeling, and risk-adjusted performance measures-calculate, monitor, and manage the effects of operational losses on firmwide and business unit levels
* Operational risk technology and systems-ensure program efficiency by leveraging technology in enterprise-wide data gathering
* Market perception-develop a plan and ongoing discipline for protecting corporate integrity and managing crises that may impact a firm's reputation, brand, or franchise
* Insurance and risk finance programs-design, evaluate, and fine-tune insurance and developing financial programs for operational risks
About the Author
DOUGLAS G. HOFFMAN is an independent consultant specializing in operational risk management. His firm, Operational Risk Advisors, assists financial institutions and corporate clients worldwide in operational risk assessment, analysis, and response, as well as in the design, development, enhancement, and review of risk capital models and risk finance and insurance programs. During his career as a Managing Director at Bankers Trust, and then as CEO of a Web-based technology firm, teams under his lead were credited as pioneers in developing some of the first operational risk-based capital models, databases, operational risk finance and insurance programs, and technology in the industry.
Most helpful customer reviews
2 of 5 people found the following review helpful.
The most balanced view in the industry
By A Customer
Doug Hoffman's book provides the most balanced and wide reaching view of operational risk in print -- the book addresses large corporate, societal, and management issues, in addition to the more standard operational risk topics, such as quantification and regulatory matters. This is the type of perspective that only someone from the industry -- who spent a number of years as a practitioner can provide. And the inclusion of real life cases brings the whole discussion of operational risk down to a practical level and can serve as a blue print for the implementation of an operational risk program. This book is a great value and already a classic text in the field.
10 of 11 people found the following review helpful.
Too much and not enough!
By Declan O'Mahony
This book is good for those who already know what OpRisk is all about, or at least are familiar with banking terms and financial measurement systems. If you are new to the game, you are likely to become very frustrated.
Mr Hoffman throws a multitude of operational risk "building blocks" on the floor in the opening chapter, tells us that we will use them to build a "house", picks them up one-by-one and explains them - sometimes well, sometimes poorly. If you already have the big picture, i.e. you know what the finished "house" is supposed to look like, you will be able to follow - most of the time (see below). If you know little or nothing about OpRisk, I am fully convinced that the book would be easier to understand backwards - i.e. the chapters are read in reverse order (no joke).
There are also several points in the book which had me scratching my head at the consistency of it all! To pick just one example, on page 186 there is a list of what Mr Hoffman calls "Top Down" and "Bottom Up" risk assessment methodologies. In this list, "Delphi Scenarios" is listed as one of the TOP DOWN methods. Two pages later, under the heading "BOTTOM-UP RISK ASSESSMENT METHODS", Delphi Scenarios are discussed/mentioned!!! What is it really - a Top Down or Bottom Up method??
There are several other examples throughout the book likely to cause more than a little confusion to the attentive beginner.
1 of 1 people found the following review helpful.
Taking Operational Risk From Theory to Practice
By Denis Taylor
Doug Hoffman's natural writing style makes this representation of twenty best practice principles for operational risk management a compelling read. Surpassing the strong efforts of previous authors on this subject matter, Doug imparts his wisdom and experience in a thought provoking analysis of the organisational context for operational risk management, with clear and practical take-aways from every chapter.
The book is littered with case histories, war stories and contributions from many industry professionals and current practitioners, ensuring a rich and balanced view.
Of particular note are the chapters addressing risk response strategies and risk financing alternatives, reminding practitioners that quantification and regulatory lobbying are not ends within themselves.
The book is suitable for any business professional with an interest in harnessing enterprise risk, those practitioners who are just starting out on their operational risk journey, and those seasoned players who believe that they have not yet mastered the subject (which is just about all of us).
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